How to Use Canvas SUU Technical Support

Using the Help Menu

If you ever need assistance with Canvas, the Help Menu has several resources available for your use. Access it by selecting the Help button in the bottom left corner of Canvas.

Here, you can:

Report a Problem
Send a Canvas Request Form
Easily find the number for Online Teaching and Learning
Access the SUU Help Center for Canvas
Search the Canvas Guides
Submit a Feature Idea

Contacting Support

Canvas and mySUU Portal use the same security entrance. For issues with logging into either one, please contact the Student Computing/IT Help Desk. Otherwise, contact Online Teaching and Learning for Canvas related technical issues.

Contact Information

Canvas has a variety of tools to help users receive the assistance they need.

Canvas Support

Hours: Monday - Friday 8 AM to 5 PM

Phone: (435) 865-8555

In Person: GEO 327/328

Online: https://www.suu.edu/cti/

Student Computing / IT Help Desk

Hours: Monday - Thursday 7 AM to 1 PM; Friday 7 AM to 5 PM

Phone: (435) 865-8200

In Person: ST 107

Online: http://suu.edu/it/

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